After analyzing the most popular Twitter video content of 2022, Sony has identified which audiovisual elements drive audience engagement and, therefore, help spread the message that the audience wants to convey on social media.
Among the news items analyzed by the Sony team, whose tweets with audiovisual content have garnered more than 201 million views and 8.6 million interactions, are topics such as the war in Ukraine, the defamation trial between Amber Heard and Johnny Depp, and various European elections. The conclusions are clear. According to the technology company, users are clearly looking for quick access to "credible" video content, with a significant proportion coming from "user-generated content (UGC), far exceeding official news sources."
Based on these findings, Sony has drawn up three strategic recommendations that could help broadcasters and production companies readjust their content to meet changing market demand. First, the firm notes that companies "must critically evaluate the value they bring to the content ecosystem, "whether it be access, the ability to deliver quality live or archived images, or the ability to add human interest stories from different sources. Second, Sony recommends that companies invest in a workflow that streamlines "the acquisition and reimbursement of CGU and news sources in the field," enabling stories to be told from "multiple perspectives with maximum agility."
Finally, the third recommendation emphasizes the need to "maximize the life cycle of content once published." According to Sony, broadcasters and production companies must ensure that they allow audiences to "easily reuse and repurpose material" as long as it relates to a popular topic of journalistic interest.
Olivier Bovis, director of multimedia solutions at Sony Europe, aligns his vision for the future of audiovisual content on platforms such as Twitter with the company's conclusions: "The past, present, and probably future of Twitter is surrounded by controversy, but it remains the go-to platform for news and broadcasting, and the major media outlets continue to play a key role as credible, high-quality gatekeepers of content. The most important thing is that all of this is obtained and distributed in a flexible, agile, and seamless way to give the public the variety and depth they are looking for, without losing sight of efficiency and commercial viability."
Study findings by category
Sony's research, beyond drawing general conclusions based on the analysis of video performance and interactions, allows us to identify key factors in four categories: creators, followers, production, and completion.
As for creators, Sony concludes that user-generated content (UGC) accounted for a larger share of results than content produced by traditional media (39% versus 30%, respectively), demonstrating that UGC is a "fundamental driver of engagement that companies cannot ignore." Furthermore, in terms of content shared from "official" sources, "traditional" media, such as news and broadcast, accounted for half (48%), suggesting that the public continues to turn to these sources for quick access to credible, high-quality content, but the media must share the spotlight with other sources, such as governments, to which consumers have more direct access thanks to social media.
Regarding the second category, followers, the Japanese company notes that the number of followers who shared highly engaging news ranged from 95 to 51.4 million, demonstrating that engagement can come from "unexpected places"once a video gains popularity. Therefore, broadcasters "should not be afraid" to share content from Twitter accounts with relatively few followers, using, for example, cloud-based technology to enable multi-platform distribution.
Production is another interesting aspect of Sony's findings. In 37% of cases, the videos were "unmodified, " meaning that the video or audio sequences were not edited before being shared. Another popular genre was "non-original" content in the form of old videos that resurfaced because they captured the mood of the moment. Finally, in terms of purpose, almost half (47%) of the videos with high engagement shared one or more of the following criteria: they allowed viewers to relive moving moments, they took a more critical look at a specific event in terms of what was said and who said it, or they provided an explanation of events through unique or relatable points of view.
In this regard, Sony emphasizes that cloud production and multi-format distribution enable broadcasters to add value to content in the same way, with enhanced touchpoints and innovative video experiences to capture new audiences.